FAQs

Q: Can I stay for one night?

A: Guests who can only stay one or two nights can do so and the 3 night rate applies. With an arrival time of 4pm, and departure of 10am – a one night break in a holiday cottage isn’t worth it for you or us to get the most from your stay, sorry.

Q: I have a dog but the dog friendly properties you have are full, can you make an exception for my small well behaved, non shedding dog in one of your other homes?

A: We are sorry but if a property is pet free, it has to remain pet free. We have a number of loyal guests who have allergies to pets. Most cottages are also feather free and have hypo-allergenic bedding.

Q: I need my mobile telephone when I am away, will it work?

A: Unfortunately, if you are in Runswick Bay your mobile phone probably won’t work. Orange / EE and O2 do get signal in certain parts of the village but this is not to be relied upon. All parts of the North Yorkshire Coast have areas with poor mobile phone reception.

Q: Your property says it sleeps 6 but there are 8 of us, can the extra people sleep on the sofa / bring a blow up bed?

A: Sorry but no. Our insurance only covers us for the number of people advertised in the description of each property.