Our Response

After 3 months of lockdown, the Government announced on 23rd June that parts of the hospitality industry including holiday accommodation can reopen in England on 4th July and I am delighted to be working towards that date.

Before the cottages open up, I am absorbing the Government and Tourism Association guidance into our existing cleaning practices. All of the cottages have clear policies and procedures in place for guests and housekeepers to ensure the safety of everyone visiting our cottages and our area. You can read our Cleaning and Operational Charter here.

I am delighted to be part of the Visit England "We're Good to Go" industry standards scheme and have achieved our certificate to confirm we are complying with the requirements. 

All of the cottage owners are aware of the new Government guideliness and have prepared risk assessments for each of the properties that they own.

Due to the Government changes required, this means that the arrival time for guests will be no earlier than 4.30pm on the day of arrival and departure time no later than 9.30am. This allows us the time for the required extra cleaning. 
Guests will be expected to strip all beds prior to departure and bag these and towels used ready for the housekeeper to collect. We will also expect guests to empty all of the bins. This will help minimise the unnecessary movement of air around the property.

More updates to follow.....but in the meantime, please enjoy exploring the range of cottages I have and what's on offer at Runswick Bay.

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